Recording Date(s): October & November 2022

Cost in Education Club tokens: 11 tokens

Speaker(s): UMACHA's Education Team

Length: 90 minutes each

Description: The purpose of this webinar series is to examine real-life situations where the Nacha Operating Rules may not wholly provide the answer. Join us as we discuss how the Rules should be applied while facilitating an exchange of ideas on how to make the best judgment calls for your financial institution.

Includes the following webinars & documents:

• Rules vs. Reality (Part 1)
  • Topics:
    • Dealing with deceased Receivers:
      • Handling commercial reclamation requests from ODFIs versus Originators directly
      • Handling received debits versus credits
    • Handling those pesky exceptions:
      • Received debits or credits when the Receiver name listed does not match the account ownership –commercial versus federal payments
      • Consumer Receiver asserts an Incomplete Transaction… after the 60-day extended return time frame has passed
      • Dealing with Micro Entries to invalid/closed accounts –to post or return
• Rules vs. Reality (Part 2)
  • Topics:
    • Your Originator is the victim of a Business Email Compromise Scheme
    • Unauthorized ACH debits beyond the return timeframe are posting to your customer’s accounts
      • Consumer Receivers, Non-Consumer Receivers… help!
    • Do you allow Originators to process their own Reversals?
    • Dealing with Micro Entries to invalid/closed accounts –to post or return
• Rules vs. Reality (Part 3)
  • Topics:
    • Your Receiver continues to receive ACH debits from the IRS despite returning them R07 (Authorization Revoked).
    • Educating Originators: How do you do it? Tips and tricks.
    • What’s really considered “Constructive Knowledge” of the death of a beneficiary/Receiver?
    • What happens when you receive a Reversal of an Entry you already returned?
    • To post ACH debits to loans (e.g. HELOCs) or not...
    • Source Document and a PPD debit based on the Source Document are presented to an account. How can you resolve the error?
• Rules vs. Reality (Part 4)
  • Topics:
    • Receiver provides an Eligible Source Document, but the Originator converts it to a PPD debit –how to return?
    • An accountholder’s checks are being stolen and processed as ACH debits –should we just return R02 if we closed the account?
    • Originator discovers an erroneous ACH File Friday night after your financial institution is already closed...
    • Receiver keys the incorrect dollar amount for an IRS payment and now significantly overpaid the IRS –can you help?
    • An accountholder post-dates a check that is subsequently converted to an ACH Entry and processed “too early” according to the Receiver.

• ​Upon completion of the purchase, the purchaser will be immediately prompted to download a PDF or zip file.  Each PDF will contain a link to view the purchased webinar(s).  Access to the recorded webinar(s) is limited to 60 days following the purchase.
• UMACHA is required to collect Sales & Use tax, in addition to Municipal tax (city tax), on the services that are provided in the state of South Dakota, and recorded webinars in the state of Minnesota.