Sharing knowledge. Creating peace of mind.
$450.00 USD
Cost in Education Club tokens: 8 tokens

Recording Date: March 18, 2026

Speakers: UMACHA’s Education Team

Length: 90 minutes

Continuing Education Credits: 1.8 AAP/AFPP/APRP CECs

Description: If you’ve ever wondered why the 60-day time frame in the Nacha Operating Rules doesn’t align with the 60 days in Regulation E, this webinar is for you. 
 
 We’ll break down the differences between these requirements, clarify your institution’s obligations when consumers report alleged errors, including unauthorized ACH debits, and discuss practical recovery options to help minimize losses. By bridging the gap between the Nacha Rules and Reg E, you’ll gain the knowledge and confidence to handle consumer dispute cases accurately and efficiently.

Key Takeaways — You’ll Learn How To:
  • Understand the differences between the 60-day time frames in the Nacha Rules and Regulation E
  • Determine your intuition's responsibilities for handling reports of unauthorized ACH debits
  • Explore strategies to attempt recovery and minimize financial loss
  • Strengthen your procedures to ensure compliance and consistent handling of disputes  

Additional Information:
  • Upon completion of the purchase, the purchaser will receive an email containing a link to download a PDF or zip file.  Each PDF will contain a link to view the purchased webinar(s).  Access to the recorded webinar(s) is limited to 60 days following the date of purchase.
  • For addition information regarding sales and use tax, please visit our Services Policy page.
  
Tags: ACH, Card, Fraud, Instant Payments, ODFI, RDFI