UMACHA 50 years of guiding payments
Event Registration - Upper Midwest ACH Association
When online registration has closed, please email info@umacha.org to register.

Frontline: WSUD vs. Stop Payment for ACH Entries
12/6/2023
10:00 AM - 11:30 AM CST

Event Description
Two of the most common ACH Audit findings include errors made by financial institutions when handling stop payment requests and disputes (including how the Written Statement of Unauthorized Debit is handled). Let our team help your frontline staff understand the differences between these two processes and what documentation is required. Also, learn about document retention requirements RDFIs have when processing Extended Returns. This session also includes information on various return reason codes used when handling ACH disputes, so your operations staff can be confident they are using the most appropriate return reason code.