10:00 AM - 11:30 AM CST
If you’ve ever wondered why the 60-day time frame in the Nacha Operating Rules doesn’t align with the 60 days in Regulation E, this webinar is for you.
We’ll break down the differences between these requirements, clarify your institution’s obligations when consumers report alleged errors, including unauthorized ACH debits, and discuss practical recovery options to help minimize losses. By bridging the gap between the Nacha Rules and Reg E, you’ll gain the knowledge and confidence to handle consumer dispute cases accurately and efficiently.
Key Takeaways — You’ll Learn How To:
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Understand the differences between the 60-day time frames in the Nacha Rules and Regulation E
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Determine your institution’s responsibilities for handling reports of unauthorized ACH debits
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Explore strategies to attempt recovery and minimize financial loss
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Strengthen your procedures to ensure compliance and consistent handling of disputes
Can’t Attend Live?
No problem! By registering for the live session, you’ll receive access to the on-demand recording so you can watch at your convenience.
Registration ends on 3/13/2026