Speaker(s): UMACHA's Education Team

Series Description: If you are wondering why the 60-calendar day extended return time frame discussed in the Nacha Operating Rules does not align with the 60 days described in Regulation E that a consumer has to make a timely report of error, this session is for you. We will examine what a financial institution's obligations are if a consumer reports unauthorized ACH debits that are beyond the 60-calendar day return time frame – and how to attempt to recover the funds so you don’t have to take a loss. This two-part webinar series will help you bridge the gap between the Nacha Operating Rules and Reg E, ensuring you are equipped to handle disputes effectively.