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PRODID://UMAC//462432
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DTSTAMP:20260414T054751
VTIMEZONE:America/Chicago
DTSTART:20251212T160000Z
DTEND:20251212T170000Z
UID:462432
SUMMARY:Fraud Friday #6: Balancing Fraud Protection and the Cardholder Experience
LOCATION:
DESCRIPTION:Fraud Friday #6: Balancing Fraud Protection and the Cardholder Experience\n\n12/12/25 10:00 AM CST\n - 12/12/25 11:00 AM CST\Description:\nSeries Description: Fraud, scams, and financial crimes continue to remain an ever-evolving battle as, despite the motive often staying the same, the tactics continue changing over time. During this series, you will gain insights about the types of scams faced by financial institutions and recommendations to help mitigate against the risk of becoming victim to these frauds.\n\nThis series is co-sponsored by UMACHA and the Financial & Retailers Protection Association (FRPA).\n\nSpeaker(s): Diana Kern, AAP, Sr. Financial Solutions Consultant - SHAZAM\n\nSession Description: Explore the delicate balance between robust fraud mitigation and cardholder satisfaction. Social engineering scams and fraud claims resulting from card-not-present transactions are two of the biggest pain points for issuers today. How do you protect your financial institution and cardholders without adding unnecessary friction? Are existing tools enough to keep up with evolving criminal schemes? The session delivers the newest fraud data and offers strategies debit card issuers can use to actively engage in fraud mitigation efforts.\Details:\n\n	\n		\n			 \n			Members\n			Non-Members\n		\n		\n			Cost ($)\n			$175\n			$350\n		\n		\n			Cost in Education Club Tokens\n			2 tokens\n			N/A\n		\n		\n			Continuing Education Credits\n			1.2 AAP/APRP\n		\n	\n\n\nPlease visit our Services Policies webpage for more information on Event Policies.
X-ALT-DESC;FMTTYPE=text/html:Fraud Friday #6: Balancing Fraud Protection and the Cardholder Experience<br /><br />12/12/25 10:00 AM CST - 12/12/25 11:00 AM CST<br />Description:<br /><p><span style="font-size:14px"><strong>Series Description:</strong> Fraud, scams, and financial crimes continue to remain an ever-evolving battle as, despite the motive often staying the same, the tactics continue changing over time. During this series, you will gain insights about the types of scams faced by financial institutions and recommendations to help mitigate against the risk of becoming victim to these frauds.<br />
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This series is co-sponsored by UMACHA and the Financial &amp; Retailers Protection Association (FRPA).</span></p>

<hr /><span style="font-size:14px"><strong>Speaker(s):</strong>&nbsp;Diana Kern,&nbsp;AAP, Sr. Financial Solutions Consultant - SHAZAM<br />
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<span style="font-size:14px"><strong>Session Description:</strong>&nbsp;Explore the delicate balance between robust fraud mitigation and cardholder satisfaction. Social engineering scams and fraud claims resulting from card-not-present transactions are two of the biggest pain points for issuers today. How do you protect your financial institution and cardholders without adding unnecessary friction? Are existing tools enough to keep up with evolving criminal schemes? The session delivers the newest fraud data and offers strategies debit card issuers can use to actively engage in fraud mitigation efforts.</span></span><br />Details:<br /><table border="1" style="box-shadow:rgb(165, 165, 165) 2px 2px 8px; width:100%">
	<tbody>
		<tr>
			<th colspan="1" scope="row" style="background-color: rgb(0, 61, 111); border-color: rgb(255, 255, 255); width: 40%;">&nbsp;</th>
			<td colspan="1" rowspan="1" style="text-align: center; background-color: rgb(0, 61, 111); border-color: rgb(255, 255, 255); padding: 5px; width: 30%;"><span style="font-size:14px"><span style="color:#FFFFFF"><strong>Members</strong></span></span></td>
			<td colspan="1" rowspan="1" style="text-align: center; background-color: rgb(72, 139, 149); border-color: rgb(255, 255, 255); padding: 5px; width: 30%;"><span style="font-size:14px"><span style="color:#FFFFFF"><strong>Non-Members</strong></span></span></td>
		</tr>
		<tr>
			<th scope="row" style="text-align: left; padding: 5px;"><span style="font-size:14px">Cost ($)</span></th>
			<td style="text-align: center;"><span style="font-size:14px">$175</span></td>
			<td style="text-align: center;"><span style="font-size:14px">$350</span></td>
		</tr>
		<tr>
			<th scope="row" style="text-align: left; background-color: rgb(221, 221, 221); padding: 5px;"><span style="font-size:14px">Cost in <a href="https://www.umacha.org/education_club.php">Education Club</a> Tokens</span></th>
			<td style="text-align: center; background-color: rgb(221, 221, 221);"><span style="font-size:14px">2 tokens</span></td>
			<td style="text-align: center; background-color: rgb(221, 221, 221);"><span style="font-size:14px">N/A</span></td>
		</tr>
		<tr>
			<th scope="row" style="text-align: left; padding: 5px;"><span style="font-size:14px">Continuing Education Credits</span></th>
			<td colspan="2" rowspan="1" style="text-align: center;"><span style="font-size:14px">1.2 AAP/APRP</span></td>
		</tr>
	</tbody>
</table>
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<em><span style="font-size:14px">Please visit our <strong><a href="https://www.umacha.org/services_policies.php" target="_blank">Services Policies</a></strong> webpage for more information on Event Policies.</span></em>
PRIORITY:3
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DESCRIPTION:Reminder
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